Conflict Awareness

With the help of our Conflict Awareness Course, you will have the ability to effectively navigate and manage disputes in a variety of settings. This course takes a deep dive into the specifics of conflict resolution, whether you're aiming to improve workplace dynamics or are seeking personal growth.

Conflict Awareness Training: What will I learn? 

Upon completion of this module, you will be able to:
  • Define what conflict is and recognise the various types of conflict that can occur in the workplace and in social settings
  • Understand the root causes of conflict and the factors that can escalate tensions
  • Identify early signs of conflict and aggressive behaviour to prevent escalation
  • Develop effective communication strategies, including active listening and de-escalation techniques
  • Maintain personal safety and security when dealing with conflict
  • Understand the legal and regulatory framework related to workplace violence and how it applies to conflict resolution
  • Assess risks associated with conflict and implement measures to minimise these risks
What We Offer

What's included in this online course?

A step-by-step guide

Our expertise will help you become an expert.

Study at your own pace

You can enrol in this course whenever you want, and study at your own time and pace.

Unique learning experience

You will not learn just by watching many hours of videos. We are offering interactive courses with different media and quizzes, to improve your knowledge.
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